What is the most important 'take away' is that the sentiments embrace the reality of working in any service-oriented profession / career field. Be polite, be truthful, all the while being graceful. In our modern world, we could all embrace a bit more straightforwardness, without grit.
Here's to better relationships!
http://thinkarchitect.wordpress.com/2012/12/03/how-to-treat-your-architect/?goback=%2Egde_2337575_member_193125463
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*DISCLAIMER: Please remember that this blog is written from my point of view, with my experiences as the baseline. It would be beneficial to hear from others on this post (old and young alike).*